Ryda Dot Com - Store Reviews
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02 9568 8888
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by: Steve Pond 26th May 2010
Subject: Excellent Service
Hello, My name is Steve Pond & I live in Darwin NT Australia,I decided to buy a Canon Ixus 105 Camera from Ryda.com because they advertised they had waterproof casings for them which were rated to 40 mtrs at a great price to ,which was what we were after for travelling Asia snorkeling & diving. The Camera turned up within 3 days which is bloody brilliant fron NSW TO NT,The waterproof casing stated that it would be in store 2-7 days,two weeks later I contacted them to find out what was going on with the waterproof casing & they couldn't give me an answer as to when the product would turn up in Australia. Now while I was pretty peeved off to put it polite,because we were going on holidays in two weeks without our diving camera,Steve O'brian from Ryda.com.au contacted everywhere possible to find this item,through Canon,other stores etc etc,they ended up paying retail for the only one in the state & sending it to us.He went above & beyond what is expected from any retailer. Once the Waterproof casing arrived I was blown away,only to find out once we started the camera after charging the battery it just shut down with screen problems,giving E16 errors etc,I tried every thing to no avail,Basically I lost the plot,I spat the dummy so to speak. But once again Steve O'brian from Ryda.com sorted things out,dealing with me is by now is no easy job to put it clearly. He organised for me to pick up a camera from the Darwin WOW Sight & Sound store,being the only place they could obtain one at short notice,which I did & so far all is working great. So Ryda.com.au really care about there customers as far as I'm concerned,& I will definately deal with them again. They were also cheaper than anywhere else.
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